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Online Repeat Prescription request service is changing August 2018

Please be advised any patients currently ordering their repeat medication through this website will soon no longer be able to do so, as we move all our online services to "Patient online Services".

All patients already making online appointments and viewing their medical record will already have access to the new repeat prescription ordering service so need to take no further action if they have already brought in their ID documentation and signed up to these services.

For all patients ONLY ordering their repeat medication on line, please note we will need you to complete the online registration paperwork and supply the surgery with photo ID prior to being able to access "Patient Online Services" see the bottom of this home page for more information.

Questions and Answers about the Completion of non NHS Forms

Isn't the NHS supposed to be free?

The NHS provides most healthcare to most people free of charge, but there are exceptions: prescription charges have exsisted since 1951 and there are a number of other services for which fees are charged. Sometimes the charge is made to cover some of the cost of treatment, for example, dental fees; in other cases, it is because the service is not covered by the NHS, for example, providing copies of health records or producing medical reports for insurance companies.

Surely the doctor is being paid anyway? 

It is important to understand that many GPs are not employed by the NHS; they are self-employed and they have to cover their costs - staff, buildings, heating, lighting etc - in the same way as any small business.  The NHS covers these costs for NHS work, but for non-NHS work, the fees charged by GPs contribute towards their costs. Also the GP's work in their own time (evenings/weekends) to complete these reports.

For further information on what constitutes Non NHS work and details on the costs and process of requesting copies of medical records please read the attached patient information leaflet:

Patient information on non NHS requests

Patient Information on Non NHS work and Note Copying

Please see links to NHS Choices website relating to Non NHS Work and the associated fees charged by GP Practices. 

NHS Choices Information for Patients Non NHS work

Non NHS work Fees guidance for patients


Moving to another UK GP Practice

Please note that filling in the registration paperwork at another practice anywhere within the United Kingdom will automatically start the de-registration process once you have been added to their computer system. Our systems links will then automatically request we return your medical records to the Thames Valley Primary Care Agency for forwarding to your new practice. Please note this process can take up to 8 weeks.

For a small administrative cost (and following data protection guidelines) the surgery is able to provide patients with a computer printoff from your clinical records and copies of any relevant medical letters should you be undergoing specific treatments at the time of leaving.

Moving Abroad

Please inform us of this so we can update our records accordingly and please note that we can provide a computer printoff from your records/and letter copies as detailed above.

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