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Online Repeat Prescription request service is changing August 2018

Please be advised any patients currently ordering their repeat medication through this website will soon no longer be able to do so, as we move all our online services to "Patient online Services".

All patients already making online appointments and viewing their medical record will already have access to the new repeat prescription ordering service so need to take no further action if they have already brought in their ID documentation and signed up to these services.

For all patients ONLY ordering their repeat medication on line, please note we will need you to complete the online registration paperwork and supply the surgery with photo ID prior to being able to access "Patient Online Services" see the bottom of this home page for more information.

Would you like a chaperone present?  Please ask your doctor or nurse during your appointment, and this can be arranged.

What is a chaperone?

A chaperone is an adult who is present during an intimate examination of a patient, who is neither a relative, partner nor friend of the patient and is employed by the practice (Usually in a receptionist/administrator capacity.) A chaperone is there to protect both the patiient and the doctor from allegations of inappropriate behaviour from either side. The NHS recommend that chaperones should be routinely available should the patient or clinicians wish to use one.

What about my privacy?

The chaperone will have had training around the meaning of "consent to treatment", be trained in respecting confidential information, and keeping it confidential from others, and will know what is, and what is not, necessary during this type of examination.

Can my partner, relative or friend act as a chaperone?

Whilst many patients are happy to be examined without a formal chaperone present or do not mind a partner, relative or friend being there, this may not always be appropriate or suitable if there are matters that the patient wishes to keep confidential during an intimate examination. The choice of chaperone used, is always a joint decision made with the clinician and the patient together, and a staff member will be utilised if this is the preferred choice of either party.

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